All Systems Operational

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This page shows real-time information regarding the availability of eXpurgate Cloud systems.
If you are experiencing an issue not listed here, please contact support.

eXpurgate Cloud Operational
Configuration Interface Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Configuration API Operational
Customer Portal Operational
Configuration Interface Operational
Configuration API Operational
my.eleven Cloud Email Security Operational
Configuration Interface Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Detection Services Operational
Detection Operational
Technical Support Operational
Support Contact Phone Operational
Support Contact Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 28, 2026

No incidents reported today.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:00 CEST
Scheduled - The Support team will join an event from Monday, 14 September 14:00 UTC+2 until Thursday, 17 September and will not be reachable via telephone. Please address urgent matters to classify-support@halon.io.

Our emergency hotline will be available as usual.

We will be back to normal operations on Friday, 18 September.

Sep 11, 13:21 CEST

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Resolved - This incident has been resolved.
Sep 16, 18:13 CEST
Identified - Our support ticketing system is currently unavailable due to an outage at our service provider.

Due to this outage responses to support inquiries to classify-support@halon.io and the handling of false positive reports via unblock@spamlab.biz will be delayed.

Sep 16, 13:37 CEST

Sep 15, 2026

No incidents reported.

Sep 14, 2026